Infrastructure Detail Overview

This page highlights key infrastructure information for the Viewpoint for Projects™ application globally. Customer IT administrators and partners may find this useful for troubleshooting purposes.

Note: You'll need to determine your data center first in order to refer to the appropriate IP addresses.
Note: You will need to log in to a dedicated Viewpoint ID server. This login service will include a brief redirect to a slightly different URL (listed below for each data center region) which may impact IT settings. For organisations where a wildcard exception needs to be created, we recommend using a wildcard *.4projects.com or *.viewpoint.com.

Hosting Provider

Viewpoint partners with Amazon AWS for hosting of the Viewpoint for Projects™ application. AWS operates a dynamic IP address mechanism with resources potentially changing IP addresses at any time. AWS publish their IP address ranges here. See below for the relevant region.

Further Amazon AWS technical data can be found here.

Emails are generated from the system in the form of new item notifications, workflow notifications, invitations, etc. All mail is sent from the VFP mail servers and domains that are specific to your region as detailed below.

UK Data Center

URLs:
  • https://n3g.4projects.com
  • https://auth.4projects.com (redirect)
  • https://api.4projects.com
Amazon AWS Region:
  • EU-WEST-2 (London)

Mail Servers:

  • 3gmail3.4projects.com
  • 3gmail4.4projects.com

North American Data Center

URLs:

  • 3g.4projects-na.viewpointcs.com
  • https://auth.4projects-na.viewpointcs.com (redirect)
  • api.4projects-na.viewpointcs.com
Amazon AWS Region:
  • US-EAST-1 (North Virginia)

Mail Server:

  • 4projects-mail-71730531.us-east-1.elb.amazonaws.com

Australian Data Center

URLs:

  • 3g.au-vpc.viewpoint.com
  • https://auth.au-vpc.viewpoint.com (redirect)
  • api.au-vpc.viewpoint.com
Amazon AWS Region:
  • AP-SOUTHEAST-2 (Sydney)

Mail Server:

  • 4p-aus-mail-1835264617.ap-southeast-2.elb.amazonaws.com

APAC Data Center

URLs:

  • https://apac.vfp.viewpoint.com/
  • https://apac-auth.vfp.viewpoint.com/ (redirect)
  • https://apac-api.vfp.viewpoint.com
Amazon AWS Region:
  • AP-SOUTHEAST-1 (Singapore)